This Privacy Notice sets out how BEST AIR FARE, a company incorporated in the United Kingdom. At BEST AIR FARE we realize and respect the importance of your privacy and we are steadfast to the safety and protection of your personal data using our site and services. We will use your given private data to provide complete travel services to you and we give surety that your data is protected and secure with us. We recently changed our Privacy Policy too, among other things, to reflect compliance with our obligations under the European Union (EU) General Data Protection Regulation (GDPR). The following is a summary of key changes:
Transparency: We've provided additional clarity regarding the information we collect from Customers, Visitors and Customer Business Contacts and how we process this information. We've also explained the choices and control individuals have over their information. Data Control: We've described how individuals can (i) access, correct or delete their personal data from our systems; and (ii) provide or withdraw consent, as appropriate. Readability: We've updated our Privacy Policy to make it easier to understand by re-organizing it and using plain English.
What information do we collect and Why?
We need to collect, use and disclose personal information to perform our duties as a travel agent, for making and managing travel bookings on behalf of our customers. During the course of our relationship we may collect the necessary information described below:
How will we collect this Information?
BEST AIR FARE will only collect personal information in compliance with your local data protection laws. We usually collect your personal information from the information you submit during the course of your relationship with us. We will collect this information directly from you unless it is unreasonable or impracticable to do so. Generally, this collection will occur:
Unless you choose to do so under a pseudonym or anonymously, we may also collect your personal information (other than sensitive information) when you complete surveys or provide us with feedback.
In some circumstances, it may be necessary for us to collect personal information about you from a third party. This includes where a person makes a travel booking on your behalf which includes travel arrangements to be used by you (e.g.a family or group booking or a travel booking made for you by your employer). Where this occurs, we will rely on the authority of the person making the travel booking to act on behalf of any other traveler on the booking. Where you make a travel booking on behalf of another person (e.g. a family or group booking or a travel booking made for an employee), you agree you have obtained the consent of the other person for BEST AIR FARE to collect, use and disclose the other person's personal information in accordance with this Notice and that you have otherwise made the other person aware of this Notice. You should let us know immediately if you become aware that your personal information has been provided to us by another person without your consent or if you did not obtain consent before providing another person's personal information to us. We make every effort to maintain the accuracy and completeness of your personal information which we store and to ensure all of your personal information is up to date. However, you can assist us with this considerably by promptly contacting us if there are any changes to your personal information or if you become aware that we have inaccurate personal information relating to you. We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient, or incomplete personal information that you, or a person acting on your behalf, provide to us. We will only process your information, where:
When you book or otherwise arrange travel-related products and services through us, we usually act as an agent for the relevant travel service providers (e.g. for a hotel). In this case, we process your personal information as necessary so as to provide the services you requested from us. This usually includes collecting personal information about you both for our internal purposes as described and for the travel service provider for whom we act as agent (e.g. to provide you with the booked services). For example, if you book a flight through us, then we use your personal information to enable your flight to be booked and disclose it to the airline to enable the airline to provide the flight service to you.
We may therefore share your information with our travel service providers such as hotel, airline, car rental, or other providers, who fulfill your travel bookings. Please note that these travel service providers also may use your personal information as described in their respective privacy policy and may contact you as necessary to obtain additional information about you, facilitate your travel reservation, or provide you with your requested services. We encourage you to review the privacy policies of any third-party travel service providers whose products you purchase through us. We will provide you with copies of all relevant travel service provider terms, conditions and privacy policies on request. Where permitted by local data protection laws, we may use your personal information to send you targeted marketing activities relating to our products and services (and those of third parties) that we think may interest you, unless you have requested not to receive such information. These may include, but are not limited to, mail outs, electronic marketing and notifications as described below, and telephone calls). We will only use your personal information to send electronic marketing materials to you (including e-newsletters, email, SMS) if you have opted-in to receive them. You can subscribe to receive e-newsletters and other electronic promotional/marketing materials by following the relevant links on our website or requesting one of our consultants to do so for you.
Should you no longer wish to receive promotional/marketing material from us, participate in market research or receive other types of communication from us, you can unsubscribe from receiving electronic marketing materials by following the unsubscribe prompt in your email. With whom do we share your personal data?
BEST AIR FARE may share your info with the following entries:
Primary suppliers: Airlines, Hotels, Tour operators, Transfer providers, Cruise lines, Car rental, and Activity providers who fulfill your travel reservation. Third Parties: An individual making a third-party reservation, on your behalf. Third parties who provide services on our behalf, including credit card processing, business analytics and fraud prevention. We recommend you to make an analysis of any third-party travel provider's privacy policy whose product is booked by you. You might be communicated by such suppliers to attain further info about you, support you with your bookings or even reply to feedback that you submit. Business Partners: With business allies who have cooperated with us to supply a shared product or package. By providing your info to such allies, they may communicate with you directly by email, phone, or by post. Kindly be mindful that we don't control or have access to the privacy observed of these third-party retailers.
How we protect your information
We need you to be 100% self-assured about using BEST AIR FARE to process your flights, hotels, and other travel reservations, and we guarantee you of defensive the info we assemble from you. We have imposed essential managerial, specialized, physical, and technical safety measures to defend the classified info you render to us. We trigger off the encryption when conveying private info that is extremely sensitive (i.e. credit card details, etc.) between your system and ours, and we utilize firewalls and invasion sensing systems to prohibit unlawful people from gaining an approach to your info. Cookies and other web Technologies
At BEST AIR FARE, we are always developing new methods for improving our service to you — especially on our website. To help us to do this we use cookies to track movement around our site. (A cookie is a small text file that our site may send to your hard drive when you are on our site. It identifies that any actions you perform whilst on our site are performed by the same user). This use of cookies enables us to design the site in the best way for you to find what you are looking for as fast as possible. We do not attach personally identifiable information to this tracking which means that although we can see how our visitors have moved around the site.
Changes to our Privacy Policy
Any changes to our collection or use of the information will be posted on this page. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a notice on this page. In some cases where we post the notice, we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices. How can you contact us?
If you have any questions about this Privacy Policy (or travel planning and product purchase), kindly contact us at reservations@bestairfare.co.uk If you have any suggestions, comments, appreciation, or feedback, please feel free to drop us an email at reservations@bestairfare.co.uk. For Callers within the UK or outside of the UK 0203 098 6680, Get in touch with our customer care executives for your queries regarding flight tickets, hotel bookings, holiday packages, car hire, cancellation, and refund by calling us at the phone.
Registered Office: 11 Bedford Road, Clapham North, SW4 7SH, UK. Company Reg No: 01933999.
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